IMPACT OF SOCIAL MEDIA INFLUENCERS ON BUYING BEHAVIOUR OF GEN-Z CONSUMERS

Authors

  • Chetan Gaur Research Scholar, Department of Management, Sparsh Himalaya University, Dehradun
  • Dr. Sohan Singh Rawat Assistance Professor, Department of Management, Sparsh Himalaya University, Dehradun

Keywords:

Social Media Influencers, Gen-Z, Buying Behaviour, Purchase Intention, Digital Marketing

Abstract

The rise of social media has transformed digital marketing, positioning influencers as powerful intermediaries between brands and Gen-Z consumers. This study examines the impact of influencer attributes source credibility, attractiveness, authenticity, content quality and social media engagement on Gen-Z buying behaviour. Primary data from 380 Gen-Z respondents reveal that 72% have purchased a product based on an influencer recommendation, indicating strong behavioural dependence on influencer-driven content. Descriptive and regression analyses show that source credibility (β = .298) and content quality (β = .261) are the most influential predictors of purchase intention, while authenticity (β = .213) and engagement (β = .167) contribute moderately. Hedonic product categories, such as fashion, beauty and gadgets, show the highest conversion rates from influencer campaigns. The findings highlight that Gen-Z values trust, transparency and relatable storytelling over traditional promotional messaging, suggesting that influencer marketing is an effective and sustainable tool for brands targeting young digital consumers.

References

I. Alalwan, A. A. (2018). Investigating the impact of social media advertising features on customer purchase intention. International Journal of Information Management, 42, 65–77.

II. Belanche, D., Casaló, L. V., & Flavián, M. (2021). Influencer marketing effectiveness: A parasocial interaction perspective. Journal of Business Research, 136, 495–506.

III. Casaló, L. V., Flavián, C., & Ibáñez-Sánchez, S. (2020). Influencers on Instagram: Antecedents and consequences of opinion leadership. Journal of Business Research, 117, 510–519.

IV. Chen, Y., Fay, S., & Wang, Q. (2019). The role of product reviews and influencer effects in online shopping. Marketing Science, 38(5), 739–759.

V. De Veirman, M., Cauberghe, V., & Hudders, L. (2017). Marketing through Instagram influencers: Impact of number of followers and product divergence on brand attitude. International Journal of Advertising, 36(5), 798–828.

VI. Djafarova, E., & Trofimenko, O. (2019). ‘Instafamous’ – Credibility and self-presentation of micro-celebrities on social media. Journal of Retailing and Consumer Services, 49, 86–97.

VII. Forbes. (2023). Gen-Z consumer trust and online endorsement transparency report. Forbes Media.

VIII. García-de-Frutos, N., Ortega-Egea, J. M., & Martínez-Del-Río, J. (2021). The role of trust in influencer brand endorsements and e-WOM. Journal of Retailing and Consumer Services, 62, 102609.

IX. Hwang, K., & Zhang, Q. (2018). Influence of parasocial relationship between digital celebrities and followers on purchase intention. Journal of Advertising, 47(2), 175–192. https://doi.org/10.1080/00913367.2018.1462649

X. Jin, S. V., Muqaddam, A., & Ryu, E. (2019). Instafamous and social media influencer marketing. Journal of Business Research, 109, 519–531.

XI. Jun, S., & Yi, J. (2020). Authenticity in influencer marketing: The role of brand–influencer congruence. Journal of Interactive Advertising, 20(3), 158–172.

XII. Kapitan, S., & Silvera, D. H. (2018). From digital identity to digital influence: The role of self-branding for social media influencers. Psychology & Marketing, 35(12), 992–1005.

XIII. Ki, C. W., Cuevas, L. M., Chong, S. M., & Lim, H. (2020). Influencer marketing: Social media influencers as human brands and their effects on brand attitudes and purchase intentions. Journal of Interactive Advertising, 20(2), 1–17.

XIV. Lou, C., & Yuan, S. (2019). Branded content on social media: How message value and credibility affect consumer trust of branded content. Journal of Interactive Advertising, 19(1), 58–73.

XV. Marques, I., & Costa, P. (2022). Effectiveness of micro- vs. macro-influencers in social media campaigns. Journal of Marketing Communications, 28(3), 256–273.

XVI. McKinsey & Company. (2023). Social media commerce and Gen-Z online purchasing patterns. McKinsey Global Institute.

XVII. PwC. (2023). Global Gen-Z consumer spending outlook 2030. PricewaterhouseCoopers.

XVIII. Schouten, A. P., Janssen, L., & Verspaget, M. (2020). Celebrity vs. micro-influencer endorsement in social media advertising: The role of followers’ engagement and trust. Journal of Product & Brand Management, 29(6), 807–823.

XIX. Statista. (2023). Average daily social media usage of Gen-Z worldwide. Statista Research Department.

XX. Trivedi, J. (2021). Examining the customer–influencer relationship: The mediating role of self-connection. Journal of Internet Commerce, 20(3), 231–253.

XXI. Xiao, M., Wang, R., & Chan-Olmsted, S. (2018). Factors affecting YouTube influencer marketing credibility: A heuristic–systematic model. Journal of Media Business Studies, 15(3), 188–213.

XXII. Yuan, S., Lou, C., & Yang, J. Z. (2021). Sponsored content transparency: Impact of disclosure format on consumer responses. Social Media + Society, 7(3), 1–14.

Additional Files

Published

01-06-2025

How to Cite

Chetan Gaur, & Dr. Sohan Singh Rawat. (2025). IMPACT OF SOCIAL MEDIA INFLUENCERS ON BUYING BEHAVIOUR OF GEN-Z CONSUMERS. International Educational Journal of Science and Engineering, 8(6). Retrieved from https://iejse.com/journals/index.php/iejse/article/view/232